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FAQ
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Video instructions
Do you have any questions about using the app? Take a look at our YouTube playlist, where we have made video tutorials for you with step-by-step explanations to help you find your way around quickly.
FAQ
We have summarized your most burning questions for you here.
About Conscious Connections
What makes Conscious Connections different from other dating apps?
Conscious Connections is more than just a dating app - it’s a space for meaningful connections. While traditional apps often rely on quick hooks and endless swiping, we invite you to meet people who are honest, clear about their intentions and focused on personal growth. We offer mindful dating, genuine friendships and local events so you can connect both within the app and in real life.
About us - for the full story and mission
What does "conscious" mean to you and who is part of this community?
For us, "conscious" means: people who are genuine, who know what they want and who are open to personal growth. Conscious Connections is aimed at anyone who wants to live, love and work consciously and has a desire to connect with like-minded people.
To make this space really feel like Conscious Connections, we pay attention to who arrives here on several levels:
- Conscious access: The small financial contribution (from 1.99 €/CHF per month) is our first, gentle filter. It invites those who really value conscious connections and keeps trolls and spam accounts at bay.
- Verification: Each profile is verified via the e-mail address and since your membership is billed directly via your Apple or Google account, each profile with us is automatically secured via a verified account.
- Authentic profiles with depth rather than superficiality. There's plenty of room to show your true self.
- Personal Responsibility & Community Spirit: Conscious Connections is a space for connection - what comes of it is up to you. We ask that you treat yourself and others with care. We cannot take responsibility for what happens between members outside the app, but we do our best to keep this space safe and respectful.
- Reporting and Blocking Features: As a user, you can report other users in the app if they don't treat you with respect. You can also block them so they can never see anything from you again.
Find out more about us.
Do you also support us in living conscious relationships and conscious dating?
Yes, Conscious Connections is more than just profiles and matches. We want to support you on your path to deeper, more nurturing connections.
Through the app, you can discover local mindful events like breathwork, ecstatic dance, meditation circles, or workshops where you can meet people in person. Instead of going endlessly back and forth in chats, you can go to a mindful event together and experience each other in a space that fosters depth.
And there's more to come: In the future, the app will feature a dedicated section where experts from our community will offer courses on conscious dating, relationships and friendship. We also have the video podcast *Conscious Connections Talks*, where guest experts share their valuable insights. You can watch on Spotify or on YouTube.
Profile
What is the difference between a personal and a business profile?
Apersonal profile is intended for all people who are looking for conscious connections, friendships or dating. With your private profile you can:
- Switch between the dating and friendship sections and create a separate profile for each to showcase your authentic self.
- discover and attend local events in your area.
A business profile is aimed at local companies, event organizers, coaches and providers from the conscious sector. You can use the business profile to open your profile, publish events and be contacted by interested parties; there is no matching here.
Why only local events? Because we want to bring people back into real life. Real encounters, real spaces and real connection, instead of even more screen time.
Personal and business profiles are two separate accounts within the same app - with two different email addresses, you can have both on one phone. So if you’re a service provider yourself and are also actively looking for personal connections, that’s no problem at all.
What must or must not be on the profile picture?
Your profile picture is your first greeting to the community, show yourself as you really are.
What we wish for:
- The first picture is a clear, current photo in which you are clearly recognizable
- Authenticity instead of extreme filters, staged photos, or AI
- Your face, not just landscapes, animals or symbols
What's not okay:
- Nudity or offensive content
- Pictures in which you are not clearly recognizable
- Photos in which other people are depicted without their consent - group photos are ok as long as you have the consent of the other people
- Advertising, logos or commercial content (there is a business profile for this)
- Images that show hatred, violence or discrimination
Images & videos - technical specifications
What format should photos have in the business profile?
- Event images: 1035 × 744 pixels
- Profile logo: 400x400 pixels
- Profile banner: 1125x642
Which formats apply in the private profile?
- Images in profile: 1035x1320 pixels
Please note the following so that you can upload an introduction video to your profile:
- Maximum file size: 5 MB per video
The maximum duration of the video can vary depending on the video quality you have set when filming.
Tip: If your video is too large, you can compress it beforehand, for example using a video editing app.
Functions, limits & matches
What are the limits for likes and messages? When can I write to someone?
For us, it's about quality, not quantity! You can also sense this in the way our app works:
- You can only write after a match. This creates a connection at eye level. Only when both sides show interest does the exchange begin.
- You can see who has liked you.
- “Superlikes” are in the works and will be added as a premium feature in the future. This way, people will also be able to see that you like them especially.
- There are also no daily like limits or maximum number of matches you can have.
What are the exact differences between Basic and Premium?
| To celebrate our launch, all premium features are available to Basic accounts! 🥳 | ||
| Feature | Basic (1.99 €/CHF per month) | Premium (may be introduced later) |
| Create profile & be visible | ✓ | ✓ |
| Discover & participate in events | ✓ | ✓ |
| Match, write & connect | ✓ | ✓ |
| Freedom from advertising | ✓ | ✓ |
| See who has liked you | ✓ | ✓ |
| Advanced Filters | ✓ | ✓ |
| Add a video to your profile | ✓ | ✓ |
| Voice Note in Profile | ✓ | ✓ |
| Voice Messages in Chat | ✓ | ✓ |
Community
What is the distribution between men and women in the app?
Initial figures show that we have approximately 60% female and 40% male users.
Among them are also many women who solely use the "Friends" feature to find like-minded female friends.
Why do you only have two genders?
The Conscious Connections app is based on the vision of two genders: woman and man. We welcome anyone who identifies with this framework, including members of the LGB community. For all other identities (TQ+), there are now other wonderful platforms that consciously and wholeheartedly provide this specific space.
In which countries and languages is the app available?
Conscious Connections is designed to be international from the outset. The app can be used in any country. For the start, we are focusing our marketing on the German-speaking countries (DACH), i.e. Germany, Austria and Switzerland.
The app is currently available in German and English. Other languages and expansion into other countries will follow step by step.
You can also find international retreats and transformative courses worldwide via our event function, so that you can experience conscious connections where ever you are.
Costs & Membership
What does Conscious Connections cost and why does it cost anything at all?
To celebrate our launch, we've made all premium features available to individual users with Basic profiles for 1.99 €/CHF per month. As a result, Premium profiles for 14.99 €/CHF per month are no longer available at this time.
Why isn't it free? Because this small contribution makes a big difference to us:
- It creates a different level of intention. Those who participate are really there because they are seeking conscious connections.
- It keeps trolls, spam accounts and fake profiles at bay. It's a form of verification that doesn't require scanning your face.
- It allows us to create and run this space - without having to sell your data or run aggressive ads.
- It helps us to remain independent and be true to what we believe in: genuine, nurturing connections.
More about us
How can I cancel my membership?
We don't have a minimum term - you can cancel your membership at any time, with no strings attached. Canceling is easy - just go through your app store (iOS/Android).
Important! To cancel your membership, you must do so through the app store where you signed up for the membership. Deleting your profile in the app does NOT automatically cancel your membership or stop your payments.
After deleting your profile, all chats and matches you have had will also be deleted.
If you delete your profile and cancel your subscription in the App Store, you won't be automatically unsubscribed from our emails. You can do that with a single click at the bottom of every email - or stay subscribed to receive future updates.
Security
What security features are available with Conscious Connections?
Trust is the foundation of our space. So that you can feel safe and secure with us, we rely on:
- Reporting and blocking features, so you can report inappropriate behavior or block people who don't belong in our/your space at any time.
- Verification: Since your membership is billed directly through your Apple or Google account, every profile on our platform is automatically protected by a verified account. This helps us keep bot profiles at bay. We also offer email verification.
- Conscious access through the monthly fee.
- Data protection that holds up: We don't sell your data and there are no third-party ads in the app.
- Chat encryption: All chats are transmitted via secure, encrypted connections to protect your communication from unauthorized access.
- Personal Responsibility & Community Spirit: Conscious Connections is a space for connection - what comes of it is up to you. We ask that you treat yourself and others with care. We cannot take responsibility for what happens between members outside the app, but we do our best to keep this space safe and respectful.
Click here for the privacy policy for details on data protection.
Participate & support
How can I support or participate in Conscious Connections?
Conscious Connections grows with its community and you can be part of it. This is how you can get involved:
💛 Become an Ambassador: Help us turn Conscious Connections into a vibrant event hub. As an Ambassador, you’ll inspire 10–20 active Conscious event organisers in your region to join our platform. We value a diverse mix - not just yoga, but the full range of mindful offerings. You’ll serve as the point of contact for your event organisers and ensure they actually post their events during the setup phase.
Click here for detailed information for Ambassadors.
💛 Post events: If you're an event organiser, upload your conscious events directly using a business profile.
More information here: Event Publishing
💛 Investing: We are actively seeking investors who would like to use their financial resources to support the growth of our platform and receive an equity stake in the company along with corresponding dividends. Please feel free to email us at support@conscious-connections.com
Support
Haven't received an answer to your question yet? Then please contact us by email at:
support@conscious-connections.com.
Our team carefully reads every message and does its best to respond within 48 hours (Monday-Friday).
If you haven't heard back from us after four days, feel free to send us a quick reminder - sometimes messages do get lost in the shuffle.
