{"id":1558,"date":"2026-05-03T21:23:44","date_gmt":"2026-05-03T20:23:44","guid":{"rendered":"https:\/\/conscious-connections.com\/help-center\/"},"modified":"2026-11-10T18:34:09","modified_gmt":"2026-11-10T17:34:09","slug":"help-center","status":"publish","type":"page","link":"https:\/\/conscious-connections.com\/en\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--g5c65kvyk0\"><div class=\"et_pb_text_inner\"><h1>Help Center<\/h1>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_clickable et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center;\">Video instructions<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_clickable et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center;\">FAQ<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_clickable et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center;\">Support<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_2 et_pb_row et_flex_row preset--module--divi-row--default\" id=\"videoanleitungen\">\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2>Video instructions<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Do you have any questions about using the app? Take a look at our YouTube playlist, where we have made video tutorials for you with step-by-step explanations to help you find your way around quickly. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/www.youtube.com\/playlist?list=PLFJxWCJYcE4u-LzmmahnW7-C5s4px5dZI\" target=\"_blank\"><span class=\"et-pb-parallax-content\">To the playlist<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_3 et_pb_row et_flex_row preset--module--divi-row--default\" id=\"faq\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2>FAQ<\/h2>\n<\/div>\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>We have summarized your most burning questions for you here.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>About Conscious Connections<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_flex_module preset--module--divi-accordion--default\">\n<div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h4 class=\"et_pb_toggle_title\">What makes Conscious Connections different from other dating apps?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>Conscious Connections is more than just a dating app - it\u2019s a space for meaningful connections. While traditional apps often rely on quick hooks and endless swiping, we invite you to meet people who are honest, clear about their intentions and focused on personal growth. We offer mindful dating, genuine friendships and local events so you can connect both within the app and in real life.  <\/p>\n<p><a href=\"https:\/\/conscious-connections.com\/en\/about-us\/\">About us<\/a> - for the full story and mission<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h4 class=\"et_pb_toggle_title\">What does \"conscious\" mean to you and who is part of this community?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>For us, \"conscious\" means: people who are genuine, who know what they want and who are open to personal growth. Conscious Connections is aimed at anyone who wants to live, love and work consciously and has a desire to connect with like-minded people. <\/p>\n<p>To make this space really feel like Conscious Connections, we pay attention to who arrives here on several levels:<\/p>\n<ul>\n<li><strong>Conscious access<\/strong>: The small financial contribution (from 1.99 \u20ac\/CHF per month) is our first, gentle filter. It invites those who really value conscious connections and keeps trolls and spam accounts at bay. <\/li>\n<li><strong>Verification<\/strong>: Each profile is verified via the e-mail address and since your membership is billed directly via your Apple or Google account, each profile with us is automatically secured via a verified account.<\/li>\n<li><strong>Authentic profiles<\/strong> with depth rather than superficiality. There's plenty of room to show your true self. <\/li>\n<li><strong>Personal Responsibility & Community Spirit<\/strong>: Conscious Connections is a space for connection - what comes of it is up to you. We ask that you treat yourself and others with care. We cannot take responsibility for what happens between members outside the app, but we do our best to keep this space safe and respectful.  <\/li>\n<li><strong>Reporting and Blocking Features<\/strong>: As a user, you can report other users in the app if they don't treat you with respect. You can also block them so they can never see anything from you again. <\/li>\n<\/ul>\n<p>Find out more <a href=\"https:\/\/conscious-connections.com\/en\/about-us\/#quality\">about us<\/a>.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h4 class=\"et_pb_toggle_title\">Do you also support us in living conscious relationships and conscious dating?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>Yes, Conscious Connections is more than just profiles and matches. We want to support you on your path to deeper, more nurturing connections.  <\/p>\n<p>Through the app, you can discover local mindful events like breathwork, ecstatic dance, meditation circles, or workshops where you can meet people in person. Instead of going endlessly back and forth in chats, you can go to a mindful event together and experience each other in a space that fosters depth. <\/p>\n<p>And there's more to come: In the future, the app will feature a dedicated section where experts from our community will offer courses on conscious dating, relationships and friendship. We also have the video podcast *Conscious Connections Talks*, where guest experts share their valuable insights. You can watch on <a href=\"https:\/\/open.spotify.com\/show\/04m0ymfb01sNbzzKPvY7nO?si=b2bfcffb50a049c2\" target=\"_blank\" rel=\"noopener\">Spotify<\/a> or on <a href=\"https:\/\/youtube.com\/playlist?list=PLFJxWCJYcE4uxPFnZPhlhXgkFjRiwtDAt&si=ZV4oRXkK5WHqqADX\" target=\"_blank\" rel=\"noopener\">YouTube<\/a>.  <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_4 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>Profile<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_1 et_pb_accordion et_pb_module et_flex_module preset--module--divi-accordion--default\">\n<div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h4 class=\"et_pb_toggle_title\">What is the difference between a personal and a business profile?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>A<strong>personal profile<\/strong> is intended for all people who are looking for conscious connections, friendships or dating. With your private profile you can: <\/p>\n<ul>\n<li>Switch between the <strong>dating<\/strong> and <strong>friendship<\/strong> sections and create a separate profile for each to showcase your authentic self.<\/li>\n<li>discover and attend <strong>local events<\/strong> in your area.<\/li>\n<\/ul>\n<p>A <strong>business profile<\/strong> is aimed at local companies, event organizers, coaches and providers from the conscious sector. You can use the business profile to open your profile, publish events and be contacted by interested parties; there is no matching here. <\/p>\n<p><strong>Why only local events?<\/strong> Because we want to bring people back into real life. Real encounters, real spaces and real connection, instead of even more screen time. <\/p>\n<p>Personal and business profiles are two separate accounts within the same app - with two different email addresses, you can have both on one phone. So if you\u2019re a service provider yourself and are also actively looking for personal connections, that\u2019s no problem at all. <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h4 class=\"et_pb_toggle_title\">What must or must not be on the profile picture?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>Your profile picture is your first greeting to the community, show yourself as you really are.<\/p>\n<p><strong>What we wish for:<\/strong><\/p>\n<ul>\n<li>The first picture is a clear, current photo in which you are clearly recognizable<\/li>\n<li>Authenticity instead of extreme filters, staged photos, or AI<\/li>\n<li>Your face, not just landscapes, animals or symbols<\/li>\n<\/ul>\n<p><strong>What's not okay:<\/strong><\/p>\n<ul style=\"margin-top: 16px;\">\n<li>Nudity or offensive content<\/li>\n<li>Pictures in which you are not clearly recognizable<\/li>\n<li>Photos in which other people are depicted without their consent - group photos are ok as long as you have the consent of the other people<\/li>\n<li>Advertising, logos or commercial content (there is a business profile for this)<\/li>\n<li>Images that show hatred, violence or discrimination<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_5 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>Images & videos - technical specifications<br \/>\n<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_2 et_pb_accordion et_pb_module et_flex_module preset--module--divi-accordion--default\">\n<div class=\"et_pb_accordion_item_5 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h4 class=\"et_pb_toggle_title\">What format should photos have in the business profile?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><ul>\n<li>Event images: 1035 \u00d7 744 pixels<\/li>\n<li>Profile logo: 400x400 pixels<\/li>\n<li>Profile banner: 1125x642<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_6 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h4 class=\"et_pb_toggle_title\">Which formats apply in the private profile?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><ul>\n<li>Images in profile: 1035x1320 pixels<\/li>\n<\/ul>\n<p>Please note the following so that you can upload an introduction video to your profile:<\/p>\n<ul>\n<li>Maximum file size: 5 MB per video<\/li>\n<\/ul>\n<p>The maximum duration of the video can vary depending on the video quality you have set when filming.<\/p>\n<p><strong>Tip<\/strong>: If your video is too large, you can compress it beforehand, for example using a video editing app. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_6 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>Functions, limits & matches<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_3 et_pb_accordion et_pb_module et_flex_module preset--module--divi-accordion--default\">\n<div class=\"et_pb_accordion_item_7 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h4 class=\"et_pb_toggle_title\">What are the limits for likes and messages? When can I write to someone? <\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p><span style=\"font-weight: 400;\">For us, it's about quality, not quantity! You can also sense this in the way our app works: <\/span><\/p>\n<ul style=\"margin-top: 16px;\">\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can only write after a match. This creates a connection at eye level. Only when both sides show interest does the exchange begin.  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You can see who has liked you.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u201cSuperlikes\u201d are in the works and will be added as a premium feature in the future. This way, people will also be able to see that you like them especially. <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">There are also no daily like limits or maximum number of matches you can have.<\/span><\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_8 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h4 class=\"et_pb_toggle_title\">What are the exact differences between Basic and Premium?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><table>\n<tbody>\n<tr>\n<td style=\"width: 86.2422px;\"><b>To celebrate our launch, all premium features are available to Basic accounts! \ud83e\udd73<\/b><\/td>\n<td style=\"width: 46.0703px;\"><b> <\/b><\/td>\n<td style=\"width: 56.6875px;\"><b> <\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 86.2422px;\"><b>Feature<\/b><\/td>\n<td style=\"width: 46.0703px;\"><b>Basic (1.99 \u20ac\/CHF per month)<\/b><\/td>\n<td style=\"width: 56.6875px;\"><b>Premium (may be introduced later)<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 86.2422px;\"><span style=\"font-weight: 400;\">Create profile & be visible<\/span><\/td>\n<td style=\"width: 46.0703px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<td style=\"width: 56.6875px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 86.2422px;\"><span style=\"font-weight: 400;\">Discover & participate in events<\/span><\/td>\n<td style=\"width: 46.0703px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<td style=\"width: 56.6875px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 86.2422px;\"><span style=\"font-weight: 400;\">Match, write & connect<\/span><\/td>\n<td style=\"width: 46.0703px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<td style=\"width: 56.6875px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 86.2422px;\"><span style=\"font-weight: 400;\">Freedom from advertising<\/span><\/td>\n<td style=\"width: 46.0703px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<td style=\"width: 56.6875px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 86.2422px;\"><span style=\"font-weight: 400;\">See who has liked you<\/span><\/td>\n<td style=\"width: 46.0703px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<td style=\"width: 56.6875px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 86.2422px;\"><span style=\"font-weight: 400;\">Advanced Filters<\/span><\/td>\n<td style=\"width: 46.0703px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<td style=\"width: 56.6875px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 86.2422px;\"><span style=\"font-weight: 400;\">Add a video to your profile<\/span><\/td>\n<td style=\"width: 46.0703px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<td style=\"width: 56.6875px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 86.2422px;\"><span style=\"font-weight: 400;\">Voice Note in Profile<\/span><\/td>\n<td style=\"width: 46.0703px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<td style=\"width: 56.6875px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 86.2422px;\"><span style=\"font-weight: 400;\">Voice Messages in Chat<\/span><\/td>\n<td style=\"width: 46.0703px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<td style=\"width: 56.6875px;\"><span style=\"font-weight: 400;\">\u2713<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_7 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_7 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>Community<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_4 et_pb_accordion et_pb_module et_flex_module preset--module--divi-accordion--default\">\n<div class=\"et_pb_accordion_item_9 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h4 class=\"et_pb_toggle_title\">What is the distribution between men and women in the app?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>Initial figures show that we have approximately 60% female and 40% male users.<br \/>Among them are also many women who solely use the \"Friends\" feature to find like-minded female friends.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_10 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h4 class=\"et_pb_toggle_title\">Why do you only have two genders?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>The Conscious Connections app is based on the vision of two genders: woman and man. We welcome anyone who identifies with this framework, including members of the LGB community. For all other identities (TQ+), there are now other wonderful platforms that consciously and wholeheartedly provide this specific space.  <\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_11 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h4 class=\"et_pb_toggle_title\">In which countries and languages is the app available?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>Conscious Connections is designed to be <strong>international<\/strong> from the outset. The app can be used in any country. For the start, we are focusing our marketing on the German-speaking countries (DACH), i.e. Germany, Austria and Switzerland.  <\/p>\n<p>The app is currently available in German and English. Other languages and expansion into other countries will follow step by step. <\/p>\n<p>You can also find international retreats and transformative courses worldwide via our event function, so that you can experience conscious connections where ever you are.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_8 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_8 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>Costs & Membership<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_5 et_pb_accordion et_pb_module et_flex_module preset--module--divi-accordion--default\">\n<div class=\"et_pb_accordion_item_12 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h4 class=\"et_pb_toggle_title\">What does Conscious Connections cost and why does it cost anything at all?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>To celebrate our launch, we've made all premium features available to individual users with <strong>Basic profiles<\/strong> for <strong>1.99 \u20ac\/CHF per month<\/strong>. As a result, <strong>Premium profiles<\/strong> for <strong>14.99 \u20ac\/CHF per month<\/strong> are no longer available at this time.<\/p>\n<p>Why isn't it free? Because this small contribution makes a big difference to us: <\/p>\n<ul>\n<li>It creates a different level of intention. Those who participate are really there because they are seeking conscious connections. <\/li>\n<li>It keeps trolls, spam accounts and fake profiles at bay. It's a form of verification that doesn't require scanning your face. <\/li>\n<li>It allows us to create and run this space - without having to sell your data or run aggressive ads.<\/li>\n<li>It helps us to remain independent and be true to what we believe in: genuine, nurturing connections.<\/li>\n<\/ul>\n<p>More <a href=\"https:\/\/conscious-connections.com\/en\/about-us\/#quality\">about us<\/a><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_item_13 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_flex_module\"><h4 class=\"et_pb_toggle_title\">How can I cancel my membership?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>We <strong>don't have a minimum term - <\/strong>you can cancel your membership at any time, with no strings attached. Canceling is easy - just go through your app store (iOS\/Android). <br \/><strong>Important!<\/strong> To cancel your membership, you must do so through the app store where you signed up for the membership. Deleting your profile in the app does NOT automatically cancel your membership or stop your payments. <\/p>\n<p>After deleting your profile, all chats and matches you have had will also be deleted.<\/p>\n<p>If you delete your profile and cancel your subscription in the App Store, you won't be automatically unsubscribed from our emails. You can do that with a single click at the bottom of every email - or stay subscribed to receive future updates. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_9 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_9 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>Security<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_6 et_pb_accordion et_pb_module et_flex_module preset--module--divi-accordion--default\">\n<div class=\"et_pb_accordion_item_14 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h4 class=\"et_pb_toggle_title\">What security features are available with Conscious Connections?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>Trust is the foundation of our space. So that you can feel safe and secure with us, we rely on: <\/p>\n<ul>\n<li><strong>Reporting and blocking features<\/strong>, so you can report inappropriate behavior or block people who don't belong in our\/your space at any time.<\/li>\n<li><strong>Verification<\/strong>: Since your membership is billed directly through your Apple or Google account, every profile on our platform is automatically protected by a verified account. This helps us keep bot profiles at bay. We also offer email verification.  <\/li>\n<li><strong>Conscious access<\/strong> through the monthly fee.<\/li>\n<li><strong>Data protection that holds up:<\/strong> We don't sell your data and there are no third-party ads in the app.<\/li>\n<li><strong>Chat encryption<\/strong>: All chats are transmitted via secure, encrypted connections to protect your communication from unauthorized access.<\/li>\n<li><strong>Personal Responsibility & Community Spirit<\/strong>: Conscious Connections is a space for connection - what comes of it is up to you. We ask that you treat yourself and others with care. We cannot take responsibility for what happens between members outside the app, but we do our best to keep this space safe and respectful.  <\/li>\n<\/ul>\n<p>Click here for the <a href=\"https:\/\/conscious-connections.com\/en\/privacy\/\">privacy policy<\/a> for details on data protection.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_10 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_10 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h3>Participate & support<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_accordion_7 et_pb_accordion et_pb_module et_flex_module preset--module--divi-accordion--default\">\n<div class=\"et_pb_accordion_item_15 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_flex_module\"><h4 class=\"et_pb_toggle_title\">How can I support or participate in Conscious Connections?<\/h4><div class=\"et_pb_toggle_content et_flex_module\"><p>Conscious Connections grows with its community and you can be part of it. This is how you can get involved: <\/p>\n<p>\ud83d\udc9b <strong>Become an Ambassador<\/strong>: Help us turn Conscious Connections into a vibrant event hub. As an Ambassador, you\u2019ll inspire 10\u201320 active Conscious event organisers in your region to join our platform. We value a diverse mix - not just yoga, but the full range of mindful offerings. You\u2019ll serve as the point of contact for your event organisers and ensure they actually post their events during the setup phase.   <\/p>\n<p>Click here for detailed information for <a href=\"https:\/\/conscious-connections.com\/en\/ambassadors\/\">Ambassadors<\/a>.<\/p>\n<p><strong>\ud83d\udc9b Post events<\/strong>: If you're an event organiser, upload your conscious events directly using a business profile.<\/p>\n<p>More information here: <a href=\"https:\/\/conscious-connections.com\/en\/business\/\">Event Publishing<\/a><\/p>\n<p>\ud83d\udc9b <strong>Investing:<\/strong> We are actively seeking investors who would like to use their financial resources to support the growth of our platform and receive an equity stake in the company along with corresponding dividends. Please feel free to email us at <a href=\"mailto:support@conscious-connections.com\" target=\"_blank\" rel=\"noopener\">support@conscious-connections.com<\/a> <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_11 et_pb_row et_flex_row preset--module--divi-row--default\" id=\"support\">\n<div class=\"et_pb_column_11 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2>Support<\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><p>Haven't received an answer to your question yet? Then please contact us by email at:  <br \/><a href=\"mailto:support@conscious-connections.com\">support@conscious-connections.com.<\/a><\/p>\n<p>Our team carefully reads every message and does its best to respond within 48 hours (Monday-Friday).<\/p>\n<p>If you haven't heard back from us after four days, feel free to send us a quick reminder - sometimes messages do get lost in the shuffle.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_12 et_pb_row et_flex_row preset--module--divi-row--default\">\n<div class=\"et_pb_column_12 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/conscious-connections.com\/en\/app-download\/\"><span class=\"et-pb-parallax-content\">App Download<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1557,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1558","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - 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